At Hyper-Doll, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. INFORMATION WE COLLECT

1.1 Information You Provide

• Personal Details: Name, email address, phone number

• Shipping Information: Delivery and billing addresses

• Account Information: Username, password, preferences

• Communication Data: Messages and customer service interactions

• Customization Requests: Product specifications and custom requirements

1.2 Information We Collect Automatically

• Technical Data: IP address, browser type, device information

• Usage Data: Pages visited, time spent, browsing patterns

• Cookies: Website preferences and shopping cart contents

2. HOW WE USE YOUR INFORMATION

2.1 Order Processing

• Process and fulfill your orders

• Manage custom product specifications

• Coordinate manufacturing and delivery

• Provide order updates and tracking

2.2 Customer Service

• Respond to inquiries and requests

• Provide product and technical support

• Resolve issues and complaints

2.3 Business Operations

• Comply with legal obligations

• Prevent fraud and ensure security

• Improve our products and services

3. INFORMATION SHARING

3.1 We DO NOT Sell Your Information

• We never sell, rent, or trade your personal information to third parties.

3.2 Limited Sharing

We only share information with:

• Service Providers: Payment processors, shipping companies, manufacturing partners

• Legal Requirements: When required by law or legal process

• Business Protection: To protect our rights and safety

4. DATA SECURITY

We protect your information using:

• SSL Encryption: All data transmission is encrypted
• Secure Storage: Information stored on protected servers
• Access Controls: Limited access to authorized personnel only
• Secure Payments: All transactions processed through trusted, secure payment providers

5. YOUR RIGHTS

You have the right to:

• Access: Request a copy of your personal information

• Correction: Update or correct inaccurate information

• Deletion: Request deletion of your personal information

• Objection: Object to certain types of processing

6. SPECIAL CONSIDERATIONS

6.1 Age Restrictions

• Our services are for adults aged 18 and over only.

6.2 Discretion and Privacy

We understand the sensitive nature of our products:

• Discreet Packaging: Plain, unmarked packaging for all shipments

• Confidential Processing: Complete discretion in order handling

• Enhanced Privacy: Extra measures to protect your privacy

7. COOKIES

We use cookies for:

• Essential website functionality

• Improving website performance

• Remembering your preferences

• Understanding website usage

You can control cookies through your browser settings.

8. POLICY UPDATES

We may update this policy occasionally. Changes will be posted on our website with an updated date. Continued use of our services means you accept the updated policy.

9. CONTACT US

For questions about this Privacy Policy:

Email: support@hyper-doll.com

Last Updated: October 10, 2025